![]() No matter if it’s a summary or an objective, it should always be concise, informative, and personal this is your chance to show your personality and skills before the interview, so make it count. If you have limited experience, you should choose an objective to sell why you’re the best candidate, but if you’re years into customer service, you could include a summary to describe your unique background. Both are roughly two to three sentences, but an objective describes your interest and qualifications for the job while a summary highlights your past work. The difference between objectives and summaries rests in their purpose and your level of experience. Otherwise, it would be best to leave space for other things. ![]() Typically, objectives/summaries are a good idea if you’re changing careers, you’re an entry-level applicant, or if you want to customize them for each application. It’s up to you to decide if an objective or summary is needed for your customer service resume. Objectives and summaries are a hot topic for resumes. Objective or summary for your customer service resume? Beyond that, leaving them off your resume looks more professional plus, it leaves room for more important things, like skills or awards.
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